Client Advisor

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction.

Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals.

Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

· Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities

· Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business

· Respond to client-initiated contact, assisting them with a full range of financial transactions

· Actively listen and engage clients in conversation to further understand their individual needs

· Proactively take ownership of resolving and preventing client banking problems

· Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?