Client Accounting Services Payroll Manager

Role overview

Payroll and client service

• Oversee payroll specialists and senior payroll specialists; serve as a key point of contact for clients' regular payroll needs.
• Consult on clients' day-to-day payroll needs and manage client relationships by monitoring needs and building value into services.
• Use and optimize the firm's payroll software; review quarterly payroll reports.
• Resolve or oversee resolution of payroll-related notices.
• Prepare client billings for payroll services provided.

Team, process, and business development

• Mentor and train employees in the payroll services area.
• Participate in the development and innovation of payroll service processes; recommend streamlining and provide feedback to develop the business line.
• Identify opportunities to cross-sell firm services and participate in business development.
• Ensure timely, accurate project performance and compliance with budgets, turnaround times, and deadlines.

Education and experience

• At least 7 years of payroll administration experience, including experience managing staff.
• Bachelor's degree in Accounting preferred; equivalent education and experience may be substituted.

Credentials and knowledge

• Certified Payroll Professional (CPP) designation required.
• Valid Certified Public Accountant (CPA) or Certified Management Accountant (CMA) license preferred.
• Strong knowledge of federal and state payroll laws, multi-state payroll registrations and reporting, and payroll-related software.

Skills

• Ability to incorporate technology solutions and streamline processes.
• Clear written and verbal communication, project prioritization, and deadline management.
• Ability to maintain effective working relationships with coworkers and clients.
• Computer proficiency, including Microsoft Office (Word and Excel), QuickBooks, and various software packages.

About Eide Bailly