Client Account Specialist

Position Summary

Schedule

• 7:30 -5.00 Flex CST

Location

• Remote

Compensation

• $23.00- $25.00

How Client Account Specialists Empower Recovery

Professional Qualifications

• Two years of phone experience with customers.
• Two years of experience in health care working with client benefit coverage and/or claims preferred.
• Experience working in a behavioral health environment preferred
• Basic knowledge of Teams, Outlook and Office programs with ability to learn new applications
• Knowledge of running data reports.
• Competencies:
• Strong attention to detail and commitment to quality.
• Solid Interpersonal skills with the demonstrated ability to develop and maintain productive relationships.
• Demonstrate initiative and exercise good judgement (e.g., in starting tasks, asking questions, identifying and discussing problems, ability to structure own work, stay on task).
• Ability to prioritize and adapt to changing priorities.
• Shows passion for our business, clients, and values.

Workplace Environment

• 90% sitting/10% standing
• Ability to lift 15 pounds
• Ability to focus in an open workspace environment
• Ability to adjust to a workflow pace that fluctuates widely.
• Accanto’s Commitment to Equal Opportunity: Accanto is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

Employee Benefits

• We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.
• For full-time employees, we offer:
• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) plan available two months after start date
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
• Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.