Clerk-Front Desk
Skills
About This Role
Location
Delta Hotels by Marriott Jeddah Al Salam, 3243 Al Salam, Jeddah, Saudi Arabia, Saudi Arabia, 23613VIEW ON MAP
Full Time
Located Remotely?
Position Summary
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Process all payment types such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer system.
Cash guests' personal checks and traveler's checks.
Count bank at the beginning and end of shift.
Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Education
High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*
توفر فنادق دلتا تجربة سفر سلسة تم تصميمها بعناية مع وضع الاحتياجات الأساسية للمسافر المتكرر الحديث في الاعتبار. نحن نقدم الأساسيات الأساسية التي يحتاجها الضيوف بشكل لا تشوبه شائبة ونعمل بجد للقضاء على كل ما لا يحتاجون إليه. في فنادق دلتا التابعة لماريوت، نتميز دائمًا بالدفء والحكمة والسيطرة على الأمور حتى يتمكن ضيوفنا من التركيز على ما هو أكثر أهمية. بفضل التواجد القوي في كندا والمملكة المتحدة والولايات المتحدة، تتوسع فنادق دلتا التابعة لماريوت سريعًا عبر الأسواق في جميع أنحاء العالم. إذا كنت تستمتع بتقديم خدمة هادفة والتركيز على التفاصيل المهمة، فنحن ندعوك لاستكشاف الوظائف في فنادق دلتا التابعة لماريوت. عند انضمامك إلى فنادق دلتا، فإنك تنضم إلىمجموعة من العلامات التجارية مع ماريوت الدولية.
كن
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هدفك ، وانتمي
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