Clerical Assistant - Child Support

Department of DHHS – Child Support Financial Services

Job Summary

Job Responsibilities

• Upload all financial e-mail inbox documents into Onbase. Search for signed child support documents in our WIKIDS e-file system and upload them into Onbase. Scan any other child support orders coming from Clerk of Courts or any other misc. documents from the scanning inbox bin.
• Document any checks that come in from the mailroom into our KIDS database system and send checks in mail to the child support trust fund. This may include investigative work searching for the correct participant.
• Print out payment records via our KIDS database system to be mailed out to rental assistance programs. This may also include faxing documents to trust fund for child support verification.
• Mail out any documents manually or automatically printed from the child support system.
• Pick up any documents or files from Clerk of Courts.
• Other miscellaneous clerical duties such as picking up mail, stocking copy paper, processing reports, printing payment records, etc.
• Other duties as assigned.

Minimum Requirements

• High School Diploma or GED equivalent
• Current resident of the State of Wisconsin
• At least one-year of full-time clerical or administrative work experience is required
• Basic knowledge of computer and software applications such as word processing and spreadsheets

Required Skills and Abilities

• Team player with the ability to work harmoniously and effectively with both co-workers and external contacts. Must possess oral and written communication skills. Frequent contact with employees across other departments and external entities to gather factual information of a confidential manner. The ability to read, write and comprehend simple instructions, routine reports, forms and correspondences. The ability to Lift/Carry/Push/Pull up to 05lbs as needed.
• NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.
• A PPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION
• PG NR13 KM
• Milwaukee County is committed to fostering an equitable working environment , free from discrimination and harassment , on the basis of any characteristic protected by law. We prohibit any form of discrimination , harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.