Clerical Assistant 2
Full Job Posting
THE POSITION
As a Clerical Assistant 2 with the Department of Agriculture you are a given great opportunity to support important programs that protect animal health across the Commonwealth. This role offers a positive work environment where your attention to detail truly matters. You will help keep essential operations on track while building valuable administrative skills. Join the Department of Agriculture and take pride in work that serves communities statewide.
As a Clerical Assistant 2 with the Department of Agriculture you are a given great opportunity to support important programs that protect animal health across the Commonwealth. This role offers a positive work environment where your attention to detail truly matters. You will help keep essential operations on track while building valuable administrative skills.
Join the Department of Agriculture and take pride in work that serves communities statewide.
DESCRIPTION OF WORK
This position supports daily operations that help maintain effective animal health programs and important bureau functions. The role ensures smooth processing of applications, payments, and communication. As a Clerical Assistant 2, you will perform the following duties: Program Support: Assist in overseeing animal health program needs and provide steady administrative help License Processing: Review and process applications for aquaculture dealer and propagator licenses Payment Handling: Process checks and prepare transmittals for accurate financial tracking Data Entry Backup: Serve as backup for rabies data entry and help maintain accurate records Communication Support: Receive and route incoming telephone calls and provide requested information Account Monitoring: Monitor bureau resource accounts and respond promptly to voice and email messages Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Position would be required to work overtime during emergency situations. Telework: You may have the opportunity to work from home (telework) part-time, up to 5 days per pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
This position supports daily operations that help maintain effective animal health programs and important bureau functions. The role ensures smooth processing of applications, payments, and communication. As a Clerical Assistant 2, you will perform the following duties:
Program Support: Assist in overseeing animal health program needs and provide steady administrative help
License Processing: Review and process applications for aquaculture dealer and propagator licenses
Payment Handling: Process checks and prepare transmittals for accurate financial tracking
Data Entry Backup: Serve as backup for rabies data entry and help maintain accurate records
Communication Support: Receive and route incoming telephone calls and provide requested information
Account Monitoring: Monitor bureau resource accounts and respond promptly to voice and email messages
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Position would be required to work overtime during emergency situations.
Position would be required to work overtime during emergency situations.
Telework: You may have the opportunity to work from home (telework) part-time, up to 5 days per pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
- Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 ( Commonwealth job title); or Graduation from high school; or An equivalent combination of experience and training. Additional Requirements: You must be able to perform essential job functions. This position is subject to the provisions of a collective bargaining agreement or memorandum of understanding. Preferred Qualification (not required): Experience in data entry and tracking correspondence Experience in customer service Experience in reviewing and processing applications Experience in MS Office or the equivalent Agricultural knowledge and/or general knowledge of veterinary terminology How To Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
- Six months as a Clerical Assistant 1 ( Commonwealth job title); or
- Graduation from high school; or
- An equivalent combination of experience and training.
- You must be able to perform essential job functions.
- This position is subject to the provisions of a collective bargaining agreement or memorandum of understanding.
- Experience in data entry and tracking correspondence
- Experience in customer service
- Experience in reviewing and processing applications
- Experience in MS Office or the equivalent
- Agricultural knowledge and/or general knowledge of veterinary terminology
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
- 711 (hearing and speech disabilities or other individuals).
- If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
- The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Benefits
- Learn more about our Total Rewards by watching this short video ! See the total value of your benefits package by exploring our benefits calculator . Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box. *Eligibility rules apply.
- Learn more about our Total Rewards by watching this short video !
- See the total value of your benefits package by exploring our benefits calculator . Health & Wellness
- We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
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