Cleaning Team Leader
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Key skills for this role
About the Role
Key Responsibilities * Lead and supervise a team of female cleaning staff on residential and commercial sites * Assign daily tasks and ensure work is completed on time and to the highest standard * Conduct quality checks before, during, and after cleaning assignments * Train new team members on cleaning procedures, product usage, and safety protocols * Maintain inventory of cleaning supplies and report shortages to management * Communicate professionally with clients and add
Key Skills for This Role
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Key Responsibilities
- Lead and supervise a team of female cleaning staff on residential and commercial sites
- Assign daily tasks and ensure work is completed on time and to the highest standard
- Conduct quality checks before, during, and after cleaning assignments
- Train new team members on cleaning procedures, product usage, and safety protocols
- Maintain inventory of cleaning supplies and report shortages to management
- Communicate professionally with clients and address on-site concerns
- Ensure team members follow company uniform, grooming, and conduct standards
- Prepare daily reports and submit to the operations manager
- Ensure all health, safety, and hygiene standards are strictly followed
- Handle client feedback and escalate issues when necessary
& QualificationsExperience
- Minimum **2 years** of experience in professional cleaning services
- At least **1 year** in a supervisory or team leader role
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