Cleaning Manager

About This Role

Job Title: Cleaning Manager
Department: Facilities Management Services
Reports to: Operations Manager / Senior Management

Job Purpose:

Oversee all cleaning operations across company branches, ensuring high-quality cleaning services in compliance with health and safety standards, by managing and supervising branch supervisors and utilizing CAFM systems to enhance operational efficiency.

Key Responsibilities:

• Directly supervise cleaning supervisors across all branches, guiding them to meet quality standards.
• Develop and implement standardized cleaning and maintenance policies across all branches.
• Monitor branch performance and ensure compliance with health and safety regulations.
• Utilize CAFM systems to track maintenance plans, allocate resources, and generate accurate performance reports.
• Plan and conduct training programs to enhance branch supervisors’ skills and team efficiency.
• Prepare periodic reports for senior management on cleanliness standards and branch performance.
• Coordinate with other departments to ensure smooth operations across all locations.
• Manage inventory and cleaning supplies across branches, ensuring availability when needed.
• Handle and resolve complaints related to cleanliness promptly and effectively.

Qualifications and Requirements:

• Minimum 5 years of experience in cleaning management, with experience supervising multiple branches or teams.
• Proficient in CAFM systems for facilities and maintenance management.
• Advanced knowledge of health and safety procedures.
• Strong leadership and team management skills across multiple locations.
• Proficient in computer skills, including Microsoft Office and management software.
• Fluent in English (reading, writing, and speaking).
• Valid driving license required.
• A bachelor’s degree or diploma in Hotel Management or Business Administration is preferred.
• BICS certification or equivalent is preferred.

Skills and Competencies:

• Leadership and supervision of multiple teams and branch supervisors.
• Strategic planning and efficient time management.
• Using CAFM systems to improve performance and reporting.
• Problem-solving and decision-making under pressure.
• Ability to handle cleaning equipment and chemical products safely.
• Commitment, discipline, and ability to work under high-pressure situations.

Job Type: Full-time

Pay: ﷼3,000.00 - ﷼6,000.00 per month

Work Location: In person