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Class and Event Scheduling Specialist

Stanford University
Stanford, USA
Full-time
Mid · 3+ years experience
Hybrid
Discovered 6 days ago

Full Job Posting

Responsibilities

  • Core Duties:
  • Administer an area or program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by other staff.
  • Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues. May be tasked with evaluating and recommending program improvements.
  • Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and parents on sensitive and confidential issues.
  • Provide guidance and counsel, oversee and develop a wide range of programs and services, analyze effectiveness and make recommendations for future programs.
  • Reconcile complex issues; analyze diverse transactions from multiple sources.
  • Summarize data from multiple sources, prepare manage reports and presentations.
  • Identify and evaluate data needs, manage the implementation and development of technology.
  • Develop and implement plans for outreach efforts, develop and maintain external community and university liaison, represent department and university at meetings and events.
  • Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to guide them in making appropriate choices and decisions. May have to escalate issues to a senior advisor.
  • Apprise students of research, fellowship and scholarship opportunities, make recommendations and may award grants.
  • Serve as a subject matter expert to students and other departments; represent unit/department.
  • May lead, create and contribute to development of business practices and organizational change to improve processes and workflow.
  • May oversee, analyze and assist in financial processes and development of budgets.
  • Serve as a key member of a project team.
  • May train and supervise other staff, volunteers, student and temporary workers.
  • Minimum Education and Experience:
  • Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.
  • Knowledge, Skills and Abilities:
  • Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management.
  • Advanced analysis and problem solving skills.
  • Advanced computer skills, including experience with Microsoft Office Suite.
  • Advanced customer service skills.
  • Relevant computer systems/technology experience.
  • Understanding of financial transactions.
  • Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.

Qualifications

  • Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

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