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Claims Representative I

Penn National Insurance
Waukesha, USA
Full-time
Mid · 3+ years experience
Hybrid
Discovered 4 days ago
CommunicationNegotiation

Full Job Posting

QUALIFICATIONS

  • Education/Credentials
  • Bachelor’s degree preferred
  • Continuing education in insurance-related courses such as The Institutes Certificate in General Insurance (AINS) and Associate in Claims (AIC) courses preferred.
  • Adjuster’s license or be willing to obtain one as required.
  • Experience
  • 3 years of progressive experience in a property/casualty claims handling position preferred.
  • Technical/ Professional Knowledge
  • Must have a good understanding of tort and state laws applicable to assigned claims, the Unfair Claims Settlement Act and insurance policy coverages and provisions
  • Must have a good understanding of terminology applicable to assigned claims; i.e., medical, legal, automotive and construction terminology
  • Good communication skills, both oral and written
  • Good inter-personal skills
  • Good negotiation skills
  • Good customer service skills
  • Good analysis and evaluation skills
  • Good decision-making skills
  • Must have a strong sense of urgency
  • Good PC skills, with an emphasis on Microsoft Office Products
  • Good planning and organization skills
  • Must be able to work independently as well as a member of a team
  • The compensation has been carefully determined by considering a variety of important factors, including skill sets, experience, training, and certifications. With these considerations in mind, the estimated hiring range is $64,000 -$90,000. Additionally, you may be able to participate in our annual incentive program, depending on eligibility under the plan.
  • JOB REQUIREMENTS (as required by ADA – Americans with Disabilities Act)
  • This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
  • Must be able to perform computer-based tasks and access digital information necessary for job duties, including through the use of assistive technologies.
  • Must be able to complete computer-based tasks and utilize office equipment as needed to perform essential job functions.
  • Must be able to access and enter information accurately using automated systems.
  • Must be able to communicate effectively with internal and external clients using telephone, electronic, or other communication systems.
  • Must be able to present information to individuals and groups.
  • Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
  • Must be able to maintain acceptable attendance and adhere to scheduled work hours.

Preferred Qualifications

  • Bachelor’s degree preferred
  • Continuing education in insurance-related courses such as The Institutes Certificate in General Insurance (AINS) and Associate in Claims (AIC) courses preferred.
  • 3 years of progressive experience in a property/casualty claims handling position preferred.

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