Claims Processing Assistant

Schedule: Full time, Day shift

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more
• Claims Management & Coding Accuracy. Audit, prepare, and submit insurance claims to third-party payers and responsible parties, verifying diagnosis and procedure codes to ensure clean, accurate billing.
• Denial Resolution & Payer Relations. Investigate claim rejections and partner directly with insurance payers to resolve discrepancies, preventing revenue delays and streamlining reimbursement.
• Customer & Provider Support. Serve as a trusted point of contact to resolve complex phone and written billing inquiries from patients, physician practices, and external payers.
• Reporting & Process Optimization. Compile and analyze routine billing reports to uncover trends and recommend workflow improvements that boost overall department efficiency.

• None Required.

Education* High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection.

We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together.

Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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