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Claims Handler

PIB Group
GBR
Full-time
Mid
Onsite
Discovered 2 weeks ago

Full Job Posting

Job Overview:

We are looking for a proactive and detail-oriented Claims Handler to join our team. This role involves managing the end-to-end rent guarantee claims process, supporting our partnership with the client through each stage, and ensuring fair and timely claim resolutions.

Key Responsibilities:

  • Process and manage claims from initial notification to settlement.
  • Maintain our partnerships with clients and external service providers.
  • Assess and validate claims documentation and evidence.
  • Provide regular and clear updates to clients regarding claim status.
  • Provide settlements within designated authority levels.
  • Maintain accurate records in compliance with internal and regulatory standards.
  • Detect and escalate potential fraudulent claims.
  • Qualifications and Skills:
  • Previous experience in claims handling, insurance, or customer service (preferred).
  • Strong communication and problem-solving abilities.
  • High level of attention to detail and organisational skills.
  • Ability to manage multiple claims simultaneously in a fast-paced environment.
  • Proficiency in Microsoft Office Suite
  • Join Homelet and play a vital role in helping clients navigate their claims with confidence and care!
  • Why PIB Group?
  • PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.
  • We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.
  • We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!
  • Inclusion & Accessibility
  • We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
  • If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to [email protected]

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