Claims Assistant/Technical Analyst

Role overview

What you will do

• Set up new claims and enter them into the system.
• Update claim records with review notes and additional inputs.
• Process payments.
• Manage calls and emails with customers, brokers, insurers, and other stakeholders.
• Assist with driving claims to settlement.

Important for success

• Previous administration, insurance, or customer service experience in a corporate environment.
• Well organized with good communication skills.
• Motivated to build a career in insurance and open to new learning experiences.

Workplace

• The role describes a bespoke hybrid working environment, with support to find an arrangement that works best.

Development and benefits

• Access to Sedgwick University Australia and a range of training courses.
• Career pathways, professional development opportunities, and a supportive working environment.