Claims Assistant / Billing Assistant / Insurance Assistant

Opportunity Overview

Role Responsibilities

• Assist with processing insurance claims, billing requests, and supporting documentation.
• Review forms, invoices, and claim records for completeness and accuracy.
• Maintain organized customer files, payment records, and insurance documentation.
• Coordinate with clients, insurance providers, and internal departments to resolve routine inquiries.
• Track claim progress, billing transactions, and outstanding documentation.
• Support invoice preparation, payment reconciliation, and billing record updates.
• Identify discrepancies and escalate complex claims or billing issues when necessary.
• Follow company procedures and applicable confidentiality and compliance requirements.

Qualifications

• At least 3 years of experience in insurance administration, claims support, billing, or a related field is preferred.
• Strong attention to detail and accurate recordkeeping skills.
• Good understanding of administrative workflows, invoices, or insurance documentation.
• Microsoft Office proficiency, particularly Excel, is an advantage.
• Excellent communication, organization, and time-management skills.
• Ability to handle confidential information with discretion and professionalism.
• A diploma or bachelor's degree in Business Administration, Finance, Insurance, or a related field is preferred.

Why Join Us

• Opportunity to develop experience in insurance and administrative operations.
• Build expertise in claims processing, billing coordination, and documentation management.
• Work with a team that values accuracy and collaboration.
• Opportunity for long-term career development.