Claims Assistant / Billing Assistant / Insurance Assistant
Role Overview
Part-time, fully remote assistant role supporting insurance administration, claims documentation, billing verification, and operational coordination.
The work involves maintaining accurate records, reviewing documents, tracking progress, and communicating with relevant stakeholders.
Key Skills for This Role
Full Job Posting
Role overview
Part-time, fully remote assistant role supporting insurance administration, claims documentation, billing verification, and operational coordination.
The work involves maintaining accurate records, reviewing documents, tracking progress, and communicating with relevant stakeholders.
Key responsibilities
- Receive, organize, and process insurance claims and related documents; check claim forms, invoices, receipts, policy information, and supporting records.
- Support billing preparation, invoice verification, payment tracking, and account reconciliation.
- Maintain digital files and update claims, billing, and policy records; track case status, missing documents, queries, and pending actions.
- Coordinate with insurers, customers, healthcare providers, finance teams, and other relevant parties.
- Respond to routine inquiries and route complex claims or billing issues appropriately.
- Identify missing information, inconsistencies, and processing delays, and follow up promptly.
- Prepare routine reports and status summaries; handle sensitive information confidentially.
- Support improvements to workflows, documentation standards, and service efficiency.
Requirements
- Familiarity with insurance documentation, claims workflows, invoice processing, or reconciliation procedures.
- A relevant diploma, bachelor's degree, or equivalent is preferred; at least 3 years of related experience is preferred.
- Proficiency in Microsoft Excel, email, digital recordkeeping, and common office applications.
- Strong organization, numerical accuracy, attention to detail, written and verbal communication, and ability to meet deadlines.
- Confidentiality, integrity, accountability, customer service, independent work, and remote coordination are expected.
- Experience with insurance administration platforms, claims management systems, or ERP software is an advantage.
Work arrangement
- The description specifies a fully remote role in the United Arab Emirates.
What the employer offers
- Flexible part-time remote work supporting insurance and billing operations.
- Collaboration with administrative, finance, claims, and customer service teams, with opportunities to develop insurance support expertise.
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