Claims Assistant / Billing Assistant / Insurance Assistant

Role overview

Claims Assistant responsibilities

• Receive, review, and organize insurance claim documents; check completeness and follow up for missing documentation.
• Update claim records, track processing progress, and coordinate claim enquiries and status updates with relevant departments.

Billing Assistant responsibilities

• Prepare and review invoices, billing records, and supporting documents; assist with payment tracking, account reconciliation, and billing enquiries.
• Maintain financial records, address routine discrepancies, and support timely billing procedures and monthly reporting.

Insurance Assistant responsibilities

• Support policy administration, renewals, and customer documentation; maintain insurance files and update internal systems.
• Assist with customer enquiries and routine policy requests, coordinating with insurance teams for accurate, timely processing.

Qualifications

• A diploma or bachelor's degree in Business Administration, Finance, Accounting, Insurance, or a related field is preferred.
• Strong attention to detail and organizational skills; basic understanding of administrative processes, billing records, or insurance documentation.
• Proficiency in Microsoft Office, especially Excel and Word; good written and verbal communication skills.
• Previous experience in claims, billing, insurance, or office administration is an advantage.

Work arrangement

• The description lists Dubai, United Arab Emirates, and describes the arrangement as on-site / hybrid.

Opportunity