Circa - Facilities - Dispatch

Using excellent customer service skills, answer calls from both Guests and Team Members. Collect details regarding the issues and dispatch our Engineering team utilizing our computer-based program in a timely manner.

Answer incoming calls concerning maintenance and repairs needed

Input call details into the computer utilizing our computer-based program

Assign work orders through our computer-based program in a timely manner

Effectively communicate details of work orders and follow up through to completion

Monitor alarm system and effectively report alarms and areas as they appear

Maintain dispatch log of all activities performed throughout the day

Notify Supervisors of parts and inventory needs

Ensure customer satisfaction

Follow lawful direction from Upper Management

Understand and follow work and safety rules and procedures

Interact well with others and be a positive influence on Team Member morale

Responsible for adhering to all company and departmental policies and standards

Other duties as assigned

High School graduate or equivalent

Must be 21+ years old

One (1) year experience, preferably in a Hotel/Casino environment

Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols

Manual dexterity to operate job related equipment

Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping.

These tasks include the maintenance and care of assigned area.

Constant contact with fellow team members

Ability to stand and walk for prolonged periods of time