Chief Steward
Skills
About This Role
Our Commitment To Diversity & Inclusion
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We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Job Description
- Ensure that all Food and Beverage areas have the required quantities of sanitized equipment/supplies to meet the business needs of the hotel.
- To supervise the day-to-day operation of the Stewarding department, control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks.
- Contributes to guest satisfaction and safety by respecting hygiene standards and procedures.
- Cleans and maintains hotel crockery, cooking and kitchen equipment.
- Ensures everything is tidy during the washing process and in storage.
- To manage the Stewarding department following guidelines.
- Implementation and follow up of ISO 9001 Procedures.
- Co ordination with Engineering department for all maintenance and repair of equipment.
- To strictly adhere to Local and International Hygiene regulation, Dubai Municipality and Accor hygiene and food safety guidelines.
- Implementation and follow up of HACCP Procedures.
- To ensure cleaning schedule in place are followed.
- Cleans and tidies crockery and kitchen equipment.
- Ensures the working areas are clean.
- Checks the washing equipment is in good working order and informs his/her superior of any problems or anomalies.
- Respects the supplier's instructions for use of washing-up products.
- Helps receive deliveries and tidies food items according to the storage guidelines.
- Manages the inventory of washing-up products and lets the supervisor know when stocks are expected to run out.
- Organises the washing-up area and tidies crockery and equipment in the storage area to avoid breakages.
- Helps manage stocks of crockery and appliances, by informing his/her superior of any abnormal losses or breakages.
- Respects recommended doses of cleaning products, thereby helping keep costs under control.
Qualifications
- Diploma or degree in Hospitality Management, Hotel Management, or a related field.
- Food safety certification such as HACCP (Hazard Analysis Critical Control Point) or UAE municipality-approved hygiene training.
- Good working knowledge of Occupational Health & Safety (OHS) standards (e.g., municipality or civil defense guidelines).
- 4–7 years of experience in stewarding or kitchen operations, preferably within 4- or 5-star hotels in the UAE or GCC, preferably 1–2 years in a supervisory or Chief Steward role.
- Strong leadership and team management skills (ability to manage large stewarding teams).
- Knowledge of kitchen hygiene, sanitation, and waste management practices.
- Good communication and teamwork skills.
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