Chief Operating Officer (COO)

About This Role

Job Title: Chief Operating Officer (COO)

Lead Enterprise-Wide Operations for a Premium Tea Café & Lounge Brand

Global Tea Café & Lounge Co. is redefining the café experience by blending premium teas, modern hospitality, and upscale lounge environments. We are seeking a highly experienced Chief Operating Officer (COO) to oversee company-wide operations, drive scalable growth, and execute long-term business strategy across our expanding footprint in Doha, Qatar.

This is a senior executive leadership role with full operational authority, high strategic impact, and the opportunity to shape the future of a rapidly growing premium hospitality brand.

What You’ll Do

• Lead all company operations across existing and future café & lounge locations
• Define and execute corporate strategy in alignment with CEO vision and growth targets
• Oversee regional and multi-site operations, ensuring scalability and consistency
• Drive financial performance including full P&L ownership and EBITDA improvement
• Establish high-performance operational frameworks and governance systems
• Lead senior leadership teams across operations, HR, supply chain, and customer experience
• Optimize cost structures, procurement systems, and vendor partnerships
• Champion customer experience excellence and brand positioning across all outlets
• Identify expansion opportunities, new market entry strategies, and franchise models
• Ensure compliance with regulatory, health, safety, and hospitality standards in Qatar

What We’re Looking For

• 10–15+ years of progressive leadership experience in operations or executive management
• Proven experience as COO, Operations Director, or Regional Director in hospitality, F&B, luxury retail, or multi-unit businesses
• Strong track record managing multi-location or international operations
• Deep financial acumen including budgeting, forecasting, and full P&L responsibility
• Exceptional leadership skills with experience managing senior executives and large teams
• Strong strategic thinking, execution discipline, and business scaling experience
• Experience in premium café, luxury hospitality, or lifestyle brands is highly preferred
• Bachelor’s degree required; MBA or equivalent executive education preferred

Why Join Global Tea Café & Lounge Co.?

• Executive leadership role with full strategic influence
• Opportunity to scale a premium hospitality brand across the region
• High autonomy in decision-making and business transformation
• Fast-growing company with strong expansion roadmap in GCC markets
• Competitive executive compensation package with performance-based incentives

Compensation Package

• Annual performance bonus
• Executive benefits package (housing allowance, transport, medical insurance, and more)

About the Company

Global Tea Café & Lounge Co. is a modern hospitality brand focused on delivering elevated tea experiences in stylish, welcoming environments. With a strong emphasis on quality, innovation, and customer satisfaction, we aim to become a leading name in premium café and lounge experiences across the GCC region.

Ready to Lead at the Executive Level?

If you are a results-driven executive leader ready to scale a premium hospitality brand at regional level, we want to hear from you.

Job Type: Full-time

Pay: QAR45,000.00 - QAR85,000.00 per month

Work Location: In person