Chief Information Officer (CIO)

Chief Information Officer (CIO) — Job Description

Key Responsibilities

• **Strategy** **&*** Leadership:* Define and execute IT and digital strategy aligned with corporate goals; create multi-year technology roadmaps.
• **Governance** **&*** Policy:* Establish IT governance, policies, standards, KPIs, and compliance programs.
• **Security** **&*** RiskManagement:* Own information security, cybersecurity strategy, data protection, privacy controls, and business continuity/disaster recovery.
• **Infrastructure** **&*** Operations:* Oversee cloud/on-prem infrastructure, networking, endpoints, and IT service management to ensure availability and scalability.
• **Applications** **&*** Data:* Lead application portfolio management, integrations, API strategy, enterprise architecture, and data governance/analytics.
• **Digital** **Transformation** **&*** Innovation:* Drive modernization (cloud migration, automation, AI/ML adoption), process improvement, and customer/employee experience enhancements.
• **Vendor** **&*** FinancialManagement:* Manage vendor relationships, contracts, technology procurement, and IT budget; optimize total cost of ownership.
• **Talent** **&*** Organization:* Recruit, mentor, and develop IT leadership and teams; promote security awareness and continuous learning.
• **Cross-functional** **Collaboration:** Partner with business leaders (Finance, HR, Sales, Product) to prioritize technology investments and support M&A or strategic initiatives.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; MBA or master’s preferred.
• Experience: 10+ years of progressive IT experience with at least 5 years in a senior leadership role (VP/Head/CIO/CTO) managing enterprise IT.
• Technical knowledge: Proven experience with cloud platforms (AWS/Azure/GCP), enterprise architecture, cybersecurity frameworks, SaaS ecosystems, APIs, and modern software delivery (DevOps, CI/CD).
• Certifications (preferred): CISSP, CISM, ITIL, PMP, TOGAF, or cloud provider certifications.
• Skills: Strong strategic thinking, vendor negotiation, budget management, stakeholder communication, and change leadership.
• Competencies & attributes
• Business-focused technology leader with strong commercial acumen.
• Data-driven decision maker and results-oriented executor.
• Excellent communicator able to translate technical concepts for executives and the board.
• High ethical standards and commitment to security, privacy, and compliance.
• Performance metrics (examples)
• System availability and SLA adherence (e.g., 99.9% uptime).
• Mean time to detect/respond (MTTD/MTTR) and reduction in security incidents.
• Project delivery on time, scope, and budget.
• IT spend as a percentage of revenue and cost savings from optimization.
• Adoption and business impact of digital initiatives (revenue, productivity, customer satisfaction).
• Employee engagement and retention within IT.

Job Types: Full-time, Permanent