Chief Information Officer (CIO)

Chief Information Officer (CIO) — Job Description

Key Responsibilities

• **Strategy** **&*** Leadership:* Develop and execute the IT and digital strategy aligned with corporate objectives; translate business priorities into technology roadmaps.
• **Governance** **&*** Policy:* Establish IT governance, policies, standards, and KPIs; ensure compliance with relevant regulations and industry standards.
• **Security** **&*** RiskManagement:* Oversee information security program, cybersecurity posture, data protection, privacy controls, and business continuity/disaster recovery planning.
• **Infrastructure** **&*** Operations:* Ensure reliable, scalable, and cost-effective infrastructure (cloud/on-prem), networks, endpoints, and IT service management (ITSM).
• **Application** **&*** Data:* Lead development and management of core applications, integrations, APIs, and enterprise data strategy (data governance, analytics, BI).
• **Innovation** **&*** DigitalTransformation:* Drive modernization, automation, AI/ML adoption, and digital customer/employee experience initiatives.
• **Vendor** **&*** BudgetManagement:* Manage vendor relationships, contracts, procurement, and technology budgets; optimize TCO and negotiate enterprise agreements.
• **Team** **Development:** Hire, mentor, and develop IT leadership and staff; build a culture of accountability, security awareness, and continuous improvement.
• **Cross-functional** **Collaboration:** Partner with business leaders to prioritize projects, deliver measurable outcomes, and support M&A or strategic initiatives.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; MBA or relevant master’s degree preferred.
• Experience: 10+ years of progressive IT leadership experience with at least 5 years in a senior executive role (VP/Head/CIO/CTO) overseeing enterprise IT and digital programs.
• Technical knowledge: Strong understanding of cloud platforms (AWS/Azure/GCP), enterprise architecture, cybersecurity frameworks, SaaS, APIs, data platforms, and modern software delivery (DevOps, CI/CD).
• Leadership skills: Proven ability to lead cross-functional teams, manage change, influence at the executive level, and communicate complex technical topics to non-technical stakeholders.
• Certifications (preferred): CISSP, CISM, ITIL, PMP, TOGAF, or cloud provider certifications.
• Competencies & attributes
• Strategic thinker with business acumen.
• Results-oriented, data-driven decision maker.
• Excellent communication and stakeholder management.
• Strong vendor negotiation and contract management skills.
• High ethical standards and commitment to security and compliance.
• Performance metrics (examples)
• Uptime/availability targets for critical systems (e.g., 99.9% SLA).
• Mean time to resolution (MTTR) and incident reduction.
• Project delivery on time and on budget.
• IT operating cost as percentage of revenue and cost savings from optimization.
• Security metrics: number of incidents, time to detect/respond, compliance audit results.
• Employee engagement and retention within IT.

Job Types: Full-time, Permanent