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Chevrolet Service Advisor

Celebration Chevrolet
Aurora, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago

Full Job Posting

Responsibilities

  • Maintain proactive and timely communications with clients and team members.
  • Prepare for client service with a pre-write process to document client needs in advance of their arrival.
  • Present service recommendations and service menu mileage offerings to 100% of qualified clients.
  • Fully utilize digital systems for efficiency and accuracy.
  • Achieve a world-class customer experience with a customer satisfaction score greater than 90%.
  • Generate sales of more than 2.25 hours per repair order to meet client needs.
  • Be an outstanding team member and provide excellent client service.

Requirements

  • Experience as a Service Advisor in the automotive industry.
  • Strong understanding of automotive systems and enjoy working around automobiles and great people.
  • Excellent communication, customer service, and selling skills with a strong understanding of automotive systems.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Proficiency with computer software for scheduling and record-keeping.
  • Valid driver’s license with a clean driving record.
  • Must be a non-drug user. We conduct hair follicle drug tests and maintain a drug-free workplace.

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