Chauffeur(e) - Driver
Role Overview
Reporting to the social services manager and working closely with the Transport and Accommodation Coordinator, the person in this position ensures the safe, courteous, and efficient transport of pediatric patients and their relatives.
They also performs certain internal or logistical transports that support the smooth operation of the institution.
At all times, the driver applies a person-centered approach tailored to the needs of pediatric orthopedic patients, ensuring comfort, dignity, and individualized attention.
Full Job Posting
Key Responsibilities
- Transportation of Patients and Families
- Greet patients and accompanying family members with empathy, respect, and professionalism.
- Adapt support based on the child’s age, functional limitations, mobility aids, or medical considerations.
- Ensure safe boarding and disembarking, promoting the child’s autonomy whenever appropriate.
- Maintain a calm and reassuring environment through smooth driving, clear communication, and attention to comfort.
- Respect patient confidentiality and uphold the dignity of children and their families.
- Internal Transport and Logistical Support
- Carry out internal or external transports of light equipment, documents, or supplies required for hospital operations.
- Transport samples from the Clinical Laboratory department when needed.
- Provide logistical support for certain institutional activities or events, according to established priorities.
- Manage transport requests in accordance with supervisor directives.
- Safety, Maintenance, and Compliance
- Conduct daily vehicle inspections and ensure cleanliness and proper condition of vehicles.
- Report any defects or incidents and participate in preventative maintenance follow-up.
- Comply with road safety regulations, internal policies, and standards specific to the transportation of children.
- Administrative Tasks
- Maintain required records (routes, mileage, vehicle use).
- Use internal systems to receive, confirm, and organize transport requests.
- Contribute to updating schedules, reports, and other documents required by the department.
- Other related tasks.
- Regarding Patient Safety
- Reports what may represent a potential hazard to staff, patients or visitors (these potential hazards may be biological and infectious, chemical, environmental and mechanical, physical or psychosocial).
- Attends the emergency measures orientation session and other safety related in-service conferences.
- Keeps updated with respect to policies and procedures and other relevant material regarding these matters (for example: know the various emergency codes; complete the self-learning modules available on SHINE).
- Keeps updated with regards to his/her own professional and/or job-related knowledge and practices and ensure that any professional license and/or certification is on file with the employer.
Required Qualifications
- High School Diploma.
- Valid driver’s license (Class 5 or other class required depending on the vehicle).
- Certificate for transporting biological and infectious materials, an asset.
- Minimum 1-2 year(s) of experience in professional driving or customer service (an important asset).
- Bilingual in French and English, written and spoken
- Knowledge of local routes and safe travel practices.
- Person-centered approach and sensitivity to pediatric settings.
- Ability to interact effectively with pediatric patients, including children with physical or emotional limitations.
- Ability to transport light materials as part of logistical duties.
- Courtesy, patience, empathy, and respect.
- Autonomy, discretion, and sound judgment.
- Reliability, punctuality, and strong sense of responsibility.
- Adaptability and ability to manage multiple simultaneous requests.
- Working at Shriners Hospital for Children - Canada means working in a family-oriented environment, offering opportunities for learning, professional development and the chance to make a difference.
- Interested in working with us? Apply now!
About Shriners Children's
Specialized pediatric healthcare system providing expert medical care.
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