Chauffeur & Bell Desk Attendant

Guest Services and Safety

• Welcome guests when they arrive at the FBO or are leaving the FBO terminal and escort them to guest or crew handlers
• Handle passenger luggage as per the standard operating procedures in place for arrivals and departure
• Ensure the health and safety of themselves, the team, crew, passengers, visitors, equipment/ vehicles, and the assets.
• Ensure a high degree of customer service, grooming, attentiveness, speed, and control error rates, whilst maintaining consistency in services.

Vehicle Maintenance and Inspection

• Review the requests for transport arrangements for the flight schedule and ensure timely availability of the cars
• Perform the daily vehicle inspection at the start of every shift and report to the Supervisor on observations, if any.
• Ensure cleanliness of all passenger transportation vehicles and baggage trolleys
• Communication and Coordination
• Manage the administrative responsibilities for couriers and shipments
• Use the appropriate communication channels and etiquette to communicate with other teams as necessary
• Participate in the daily shift briefings with the Concierge team and ensure timely reporting for the duty hand-over

Driving and Regulatory Compliance

• Follow the prescribed driving regulations and observe the recommended speed limits at all times.
• Compliance-related duties:
• Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.
• The employee is expected to exercise their duty of care, and must be aware of their health and safety responsibilities
• Accountability and authority; and shall comply with the policies and procedures outlined by the organization

Education

Experience

Skills