Change and Transformation Lead
Role Overview
The Change and Transformation Lead provides change-management leadership for service offerings within Faculty of Medicine IT’s Digital Solutions unit.
The role advises Faculty management, oversees change practices for projects and services, and supports adoption of digital services and realization of strategic benefits.
Reports to the Manager, Governance, Strategy & Planning; works with Faculty and UBC groups and may liaise with partner organizations.
Key Skills for This Role
Full Job Posting
Job summary
The Change and Transformation Lead provides change-management leadership for service offerings within Faculty of Medicine IT’s Digital Solutions unit.
The role advises Faculty management, oversees change practices for projects and services, and supports adoption of digital services and realization of strategic benefits.
Reports to the Manager, Governance, Strategy & Planning; works with Faculty and UBC groups and may liaise with partner organizations.
Compensation
- Monthly compensation range: CAD 8,810.92–13,202.50.
- The position is ongoing; the posting end date is October 31, 2026.
Digital transformation and change leadership
- Lead transformation initiatives and partner with faculty, operational, and technical leaders on innovation and continuous improvement.
- Assess organizational impacts, change capacity, risks, dependencies, and readiness; resolve significant adoption and implementation issues.
- Lead change management for complex Faculty-wide digital initiatives and develop engagement, communication, and adoption strategies.
- Build stakeholder alignment and guide leaders and teams through change; facilitate consultations, workshops, and planning sessions.
Implementation and delivery
- Lead or coordinate complex strategic and digital initiative implementation and develop program scope, deliverables, resources, schedules, success measures, and plans.
- Coordinate implementation across technical teams, operational units, and client departments, addressing business requirements, system dependencies, and procedural impacts.
- Monitor adoption, organizational impacts, outcomes, and benefits; determine corrective actions when objectives are not met.
- Develop change-management methodologies, standards, and controls for operationalizing Digital Solutions systems and services.
Minimum qualifications
- Undergraduate degree in a relevant discipline.
- At least five years of related experience, or an equivalent combination of education and experience.
- In-depth knowledge of applications and their supporting business requirements.
- Respect for diverse perspectives and commitment to developing equity, diversity, and inclusion awareness, knowledge, and skills.
Preferred qualifications
- Prosci training is preferred.
- Knowledge of the Faculty of Medicine, IT service delivery, and its business requirements is preferred.
- Experience developing, implementing, and evaluating strategic communications and change-management plans is preferred.
- Additional preferred abilities include communication, writing and editing, judgment, project and time management, negotiation, analysis, coaching, business planning, and using job-related design and analysis applications.
Role scope
The position exercises wide latitude; work is reviewed against broad project objectives and goals.
The role manages directly and indirectly through project subordinates and makes or recommends decisions on readiness, implementation, adoption, and corrective action for complex Faculty-wide initiatives.
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