successfactors
CES Workforce Management Analyst
AmeriGas Propane, Inc.
Brooklyn Heights, USA
Mid · 4+ years experience
Onsite
Discovered 2 days ago
Full Job Posting
Education and Experience
- Required: Bachelor’s degree or equivalent experience in business. Workforce Planning Certification or 4+ years experience in a capacity planning role. Demonstrated experience with a WFM system including real time scheduling/adherence. Experience working in a contact center and/ or multi-skilled environment. WFM Platform implementation/ administration experience a plus - ex Calabrio, NICE, Verint etc AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
Preferred Qualifications
- Required: Bachelor’s degree or equivalent experience in business. Workforce Planning Certification or 4+ years experience in a capacity planning role. Demonstrated experience with a WFM system including real time scheduling/adherence. Experience working in a contact center and/ or multi-skilled environment. WFM Platform implementation/ administration experience a plus - ex Calabrio, NICE, Verint etc AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
About AmeriGas Propane, Inc.
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