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Certified Industrial Hygienist, Technical Support & Training

DuPont
Richmond, USA
Full-time
Mid · 5+ years experience
Remote
Discovered 1 weeks ago
CommunicationSalesforce

Full Job Posting

Key Responsibilities

  • Advanced Technical Support & Application Guidance
  • Provide second-level technical support for field, customer, and SafeSPECTM online product selector inquiries, with emphasis on pre-sales support, garment selection, permeation data, and application guidance.
  • Serve as an applications authority for complex technical support topics, including hazard evaluation, contamination control, chemical protective garment selection, and related PPE decision support.
  • Apply industrial hygiene and risk assessment principles to help customers and internal teams evaluate workplace hazards and select appropriate protective solutions.
  • Document technical support activity, customer learnings, and application insights in Salesforce.com to improve visibility, follow-up, and knowledge sharing.
  • End-User Engagement & Field Technical Support
  • Support Sales in highly technical customer engagements, including end-user hazard assessments, product/application discussions, and select customer-facing presentations.
  • Conduct or support end-user onsite hazard risk assessments through the SafeGUIDETM field assessment process.
  • Translate technical findings into practical recommendations that help customers understand protective garment options and application fit.
  • Identify emerging industry trends, application needs, and technical insights that may inform new product enhancements, training, or commercial opportunities.
  • Training, Education & Technical Content Development
  • Assist with development of technical collateral, application guidance, educational materials, case studies, white papers, webinars, and training content.
  • Present or support DuPont Academy training for channel sellers, end users, and internal teams.
  • Support SafeSPECTM training, product selector education, and internal knowledge-building for Sales, Marketing, and Technical stakeholders.
  • Contribute technical expertise to selected industry events, AIHA activities, tradeshow participation, and educational forums.
  • Industry Engagement & Insight Sharing
  • Build relationships with key industry influencers, educators, and technical stakeholders to strengthen DuPont Personal Protection's credibility in the industrial hygiene community.
  • Share competitive, technical, and customer application learnings internally to strengthen market understanding and improve commercial execution.
  • Partner with Marketing and Product teams to identify unmet needs, emerging hazards, and opportunities for new content, training, or product development.

Minimum Qualifications

  • Certified Industrial Hygienist (CIH) designation.
  • Bachelor's degree in Industrial Hygiene, Occupational Health and Safety, Environmental Health, Chemistry, Engineering, or a related technical field.
  • 5+ years of experience in industrial hygiene, occupational safety, EHS technical support, PPE selection, chemical safety, or a related field.
  • Strong understanding of hazard and risk assessment principles for PPE selection.
  • Ability to interpret technical data and communicate recommendations clearly to both technical and non-technical audiences.
  • Strong written and verbal communication skills, with the ability to support customer meetings, training, and technical content development.
  • Strong follow-through and organizational skills.
  • Basic proficiency with Microsoft Office.
  • Ability to travel approximately 20–25%.

Preferred Qualifications

  • Certified Safety Professional (CSP) designation.
  • Environmental, Health & Safety (EH&S) experience.
  • Experience with chemical protective clothing, PPE selection, contamination control, industrial manufacturing, life sciences, emergency response, or environmental services.
  • Experience conducting customer hazard assessments, field technical support, or technical training.
  • Experience or comfort presenting at industry events, webinars, training programs, or customer technical forums.
  • Experience with Salesforce.com or a similar CRM tool (training provided).
  • #LI-TG1
  • Join our Talent Community to stay connected with us!
  • DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.
  • DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

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