Centre Director
Role Overview
Lead day-to-day operations at a locally owned Sylvan Learning centre serving K–12 students.
The role combines centre management, student and family support, sales, marketing, staff leadership, and teaching support.
The employer describes a potential path to partnership and a stake in the business's success.
Key Skills for This Role
Full Job Posting
Role overview
Lead day-to-day operations at a locally owned Sylvan Learning centre serving K–12 students.
The role combines centre management, student and family support, sales, marketing, staff leadership, and teaching support.
The employer describes a potential path to partnership and a stake in the business's success.
Centre operations and administration
- Run the centre from opening to closing and manage daily student and tutor schedules.
- Maintain student records, attendance, enrollment systems, CRM, POS, and QuickBooks; follow centre policies and brand standards.
- Prepare and track funded-tutoring paperwork, invoices, payments, fee collection, and outstanding accounts.
- Monitor revenue, expenses, and centre performance and recommend improvements.
Students, families, sales, and marketing
- Assess new students and review results with guardians; lead consultations, enrollment conferences, and progress conferences.
- Respond to calls, emails, and walk-in inquiries and support families throughout their programs.
- Follow up on leads, convert inquiries into enrollments, and meet enrollment and revenue targets.
- Plan local marketing through social media, community events, and school outreach; build relationships with schools and community organizations.
People and teaching support
- Recruit, hire, onboard, train, coach, and schedule tutors and staff; conduct performance reviews and handle staff concerns and HR administration.
- Pass corporate and franchise updates to the team.
- Ensure curriculum is delivered as designed and lesson plans and materials are ready; teach small groups when needed.
Required qualifications
- At least 2 years of experience in management, sales, retail, banking, or education leadership.
- Proven sales or customer-service results and comfort with consultative selling to parents.
- Strong organizational and administrative skills and comfort with CRMs, spreadsheets, and paperwork.
- Self-starter who takes ownership of running the centre.
- The posting asks whether applicants have a valid Child Abuse Registry Check.
Assets and preferred qualifications
- Experience with government or agency funding paperwork is a strong asset.
- Teaching or tutoring background is an asset.
- Valid driver's license and vehicle are assets.
- Criminal Records Check is preferred.
Schedule
- Full-time, generally 12:00–8:00 PM on weekdays, with some Saturdays.
Compensation and benefits
- Pay is listed as $40,000–$161,000 per year, with bonuses tied to centre growth.
- Benefits listed include casual dress, company events, on-site parking, profit sharing, and relocation assistance.
- The posting describes Sylvan training and support and opportunities to attend local and corporate networking events.
Workplace
- Work location is in person in Brandon, Manitoba.
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