Center Manager

RESPONSIBILITIES:

• · Oversee center operations, including achieving production goals, monitoring net yields, and implementing improvement plans.
• · Improve donor retention and flow by analyzing trends and implementing corrective strategies to enhance the donor experience.
• · Ensure compliance with all Company SOPs and applicable federal, state, and local regulations.
• · Lead financial management activities including annual budget planning, achieving monthly financial goals, and overseeing accurate cash handling and reporting.
• · Escalate quality concerns to the Associate Director of Operations.
• · Analyze performance data to improve quality, efficiency, and profitability, and implement corrective action plans.
• · Support audit processes by addressing findings with action plans and maintaining a state of constant inspection readiness.
• · Enforce health, safety, and environmental (HSE) policies and OSHA requirements, while ensuring all team members are trained on safety practices.
• · Lead HR functions, including recruitment, training, development, performance management, and terminations, while minimizing turnover and adhering to policy.
• · Manage local marketing and advertising activities to ensure understanding of promotional goals.
• · Represent the center in the local community and with local partners, vendors, and media outlets.
• · Safeguard the confidentiality of all employees, donor, and center information.
• · Reduce operational waste, losses, and variability by implementing lean practices.
• · Enhance digital and operational capabilities aligned with CSL’s roadmap.
• · Foster a world-class environment for employees, donors, and communities.
• · Ensure safety through rigorous quality control, donor screening, and safety audits.
• Education
• · Bachelor’s Degree preferred, OR Equivalent combination of education and professional work experience (minimum 4 years) required.
• · Minimum of 2 years of experience in a management role, responsible for overseeing the activities of others required.
• · Knowledge of industry regulations and compliance practices
• · Proficiency in English (written and verbal)
• Physical and Mental Requirements
• · Reach, bend, kneel, and use fine motor skills to lift up to 25 lbs.
• · Standing and walking required up to 100% of the time.
• · Occasional overnight travel (up to 10%).
• · Exposure to bloodborne pathogens, hazardous chemicals, and extreme temperatures.
• #LI-Onsite

KEY DELIVERABLES:

JOB SPECIFICATIONS:

Experience

• · Minimum of 2 years of experience in a management role, responsible for overseeing the activities of others required.
• · Knowledge of industry regulations and compliance practices
• · Proficiency in English (written and verbal)
• Physical and Mental Requirements
• · Reach, bend, kneel, and use fine motor skills to lift up to 25 lbs.
• · Standing and walking required up to 100% of the time.
• · Occasional overnight travel (up to 10%).
• · Exposure to bloodborne pathogens, hazardous chemicals, and extreme temperatures.

Additional Requirements

• #LI-Onsite

About CSL Plasma