Cemetery Events and Projects Coordinator - City Cemeteries Division

About the Department

Position Duties

• Coordinates and oversees tours, filming, and other special events in the municipal cemeteries; updates the department tour database; acts as the primary contact in regard to planning, scheduling, registering, collecting revenue, enforcing policies and procedures, and resolving complaints or problems related to events; makes oral and written reports to the director regarding scheduled or completed activities and events. Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. Coordinates, assigns, and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed. Performs cemetery services, including lot sales, lot diagrams, interments, and on-call duties; responds to after-hours emergencies and prepares cemetery services on weekends and holidays, as needed; resolves customer complaints. Processes partial payment sales and maintains records, including amount due, amount paid, contact information, due date, and refinance status; processes partial payment lot forfeits and documents changes in inventory; mails due, idle or forfeit letters. Coordinates security operations; meets with security contract weekly during contract period; reviews and processes security invoices; completes vendor performance reports and addresses issues. Acts as primary record keeper during emergencies; compiles, completes, distributes, and maintains emergency-related documentation; coordinates emergency training and maintains records; conducts inventory of emergency trailers. Receives and responds to open records requests; assists customers with records searches and informal records requests; maintains department website and cemetery database; collects and processes departmental records for retention and destruction. Participates in department planning activities relating to tour and event management in the municipal cemeteries. Completes weekly revenue transmittal to finance department; makes check deposits at bank; maintains petty cash fund for department. Compiles monthly performance measures and statistics; creates monthly status report; assists with department annual report. Assists in emergency response during disaster incidents. Performs other related duties as assigned.
• Coordinates and oversees tours, filming, and other special events in the municipal cemeteries; updates the department tour database; acts as the primary contact in regard to planning, scheduling, registering, collecting revenue, enforcing policies and procedures, and resolving complaints or problems related to events; makes oral and written reports to the director regarding scheduled or completed activities and events.
• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Coordinates, assigns, and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
• Performs cemetery services, including lot sales, lot diagrams, interments, and on-call duties; responds to after-hours emergencies and prepares cemetery services on weekends and holidays, as needed; resolves customer complaints.
• Processes partial payment sales and maintains records, including amount due, amount paid, contact information, due date, and refinance status; processes partial payment lot forfeits and documents changes in inventory; mails due, idle or forfeit letters.
• Coordinates security operations; meets with security contract weekly during contract period; reviews and processes security invoices; completes vendor performance reports and addresses issues.
• Acts as primary record keeper during emergencies; compiles, completes, distributes, and maintains emergency-related documentation; coordinates emergency training and maintains records; conducts inventory of emergency trailers.
• Receives and responds to open records requests; assists customers with records searches and informal records requests; maintains department website and cemetery database; collects and processes departmental records for retention and destruction.
• Participates in department planning activities relating to tour and event management in the municipal cemeteries.
• Completes weekly revenue transmittal to finance department; makes check deposits at bank; maintains petty cash fund for department.
• Compiles monthly performance measures and statistics; creates monthly status report; assists with department annual report.
• Assists in emergency response during disaster incidents.
• Performs other related duties as assigned.

Minimum Qualifications

• Bachelor's Degree in Business Administration, Public Administration, Marketing, Public Relations or related field supplemented by two (2) years of experience in event planning, marketing, real estate, sales; or an equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities. Must possess and maintain a valid state driver's license with an acceptable driving history. Additional Requirements Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.

Other Qualifications

• Knowledge of the rules and regulations of municipal cemeteries. Knowledge of city, bureau, and department policies and procedures. Knowledge of accounting, budgeting, finance, and revenue collection procedures. Knowledge of modern office practices and procedures. Knowledge of computers and other modern office equipment. Skill in developing short- and long-range plans. Skill in establishing priorities and organizing work. Skill in the training and supervision of personnel. Skill in the operation of computers and other modern office equipment. Skill in public and interpersonal relations. Skill in oral and written communication.
• Knowledge of the rules and regulations of municipal cemeteries.
• Knowledge of city, bureau, and department policies and procedures.
• Knowledge of accounting, budgeting, finance, and revenue collection procedures.
• Knowledge of modern office practices and procedures.
• Knowledge of computers and other modern office equipment.
• Skill in developing short- and long-range plans.
• Skill in establishing priorities and organizing work.
• Skill in the training and supervision of personnel.
• Skill in the operation of computers and other modern office equipment.
• Skill in public and interpersonal relations.
• Skill in oral and written communication.

Benefits

• CITY OF SAVANNAH EMPLOYEE BENEFITS Overview of Benefits Paid Holiday Paid Vacation Paid Sick Leave Defined Benefit Retirement Pension Plan Protective Services Retirement Plan (select positions) Deferred Compensation Retirement Plan Retirement Seminars PPO Medical Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Wellness Programs Health & Wellness Incentives Long Term Disability Excellence and Service Recognition Employee Development and In-Service Training Educational Assistance Program Uniform Allowance (select positions) Employee Assistance Program Discounts and Memberships Employee Relations Direct Deposit Credit Union Pretax Parking Deductions Employer Assisted Home Purchase Program Domestic Partnership Benefits Healthcare PPO Medical Plus Plan PPO Medical Basic Plan Dental Plus Plan Dental Basic Plan Vision Service Plan Life Insurance Basic Life and ADD Supplemental Life Employee Supplemental Life Spouse Supplemental Life Child Benefits costs are paid by the City of Savannah, by the employee or shared by both the City and the employee.

Supplemental Questions