CCTV Operator

Overview

Four Seasons Resort Red Sea

Key Responsibilities

• Monitor all CCTV cameras and surveillance systems continuously to ensure the safety and security of guests, employees, and hotel assets.
• Detect, observe, and report any suspicious behavior, unsafe conditions, or security breaches in real time.
• Respond promptly to security alarms, system alerts, and emergency notifications.
• Coordinate effectively with Security, Engineering, Front Office, and other departments during incidents or emergencies.
• Operate, control, and troubleshoot CCTV systems, access control, alarm panels, and recording equipment.
• Conduct routine equipment checks to ensure all cameras are functional, properly positioned, and recording.
• Report system faults, blind spots, or technical issues to Engineering and Loss Prevention immediately.
• Retrieve and review recorded footage for investigations, incident inquiries, or legal documentation.
• Ensure all recordings are stored securely in line with company policies, privacy laws, and data protection regulations.
• Maintain strict confidentiality of all surveillance information and internal investigations.
• Support emergency procedures, including fire alarms, medical incidents, and evacuation protocols.
• Monitor crowd movement, access points, and high-risk areas during events and VIP arrivals.
• Uphold all hotel, brand, and governmental security standards at all times.
• Remain vigilant, professional, and attentive throughout all shifts.