Catering Supervisor

About the company

Role overview

Catering operations

• Supervise daily catering operations to support smooth service delivery and customer satisfaction.
• Coordinate food preparation, presentation, and service according to company standards and client requirements.
• Monitor food quality, portion control, hygiene, and presentation; ensure compliance with food safety, HACCP, and health and safety standards.
• Coordinate kitchen teams, suppliers, and event coordinators to ensure timely food delivery and service.
• Ensure catering events and functions are executed efficiently and according to agreed timelines.

Team, stock, and service

• Lead and motivate the catering team; manage schedules, duty allocation, and attendance to maintain operational coverage.
• Monitor inventory, stock levels, and equipment for proper use and minimal waste.
• Handle customer feedback, resolve service issues, and escalate concerns when necessary.
• Check catering-area and equipment cleanliness and maintenance.
• Support cost control by monitoring food waste, stock consumption, and operating expenses.
• Train team members on service standards, operational procedures, and food safety practices.
• Prepare operational reports and communicate daily updates, challenges, and performance feedback to management.

Candidate requirements

• Strong leadership and team-management skills, including the ability to motivate and guide a diverse team.
• Good knowledge of food safety, hygiene standards, and HACCP guidelines.
• Strong organizational, time-management, communication, and interpersonal skills.
• Experience with inventory management, stock control, and minimizing food waste.
• Ability to maintain food quality, presentation, and customer-service standards and to solve operational problems proactively.
• Customer-focused approach and commitment to operational excellence.
• Fluency in English is required; additional languages are an advantage.
• Flexibility to work shifts, weekends, and public holidays as required.

Benefits

• Learning opportunities and customized training, an international and inclusive environment, team activities, annual leave, and medical insurance are listed.

Recruitment process

• The stated process includes application review, prescreening, interviews, and potentially a trial at a dine-in location.