Catering Services Supervisor

Position Overview

Key Responsibilities

• Plan, organize, and supervise all catering events and functions
• Coordinate with kitchen team to ensure timely food preparation and delivery
• Oversee setup, service, and breakdown of catering events
• Ensure all catering equipment and supplies are properly maintained and available
• Manage multiple events simultaneously while maintaining quality standards
• Conduct pre-event briefings and post-event evaluations

Staff Supervision

• Supervise and coordinate catering service staff during events
• Train staff on service standards, food handling, and safety procedures
• Create staff schedules and assignments for catering events
• Monitor staff performance and provide constructive feedback
• Ensure team members adhere to uniform and grooming standards

Client Relations

• Meet with clients to understand event requirements and expectations
• Provide recommendations on menu options, setup, and service style
• Ensure client satisfaction throughout the event
• Handle client complaints and resolve issues professionally
• Build and maintain strong client relationships for repeat business

Administrative Duties

• Prepare event orders and coordinate with kitchen and purchasing departments
• Manage catering inventory and requisition supplies
• Maintain accurate records of events, inventory, and staff schedules
• Coordinate with finance team for catering invoices and payments

Quality & Compliance

• Ensure compliance with food safety and hygiene regulations
• Maintain high standards of food presentation and service
• Conduct quality checks on food and service delivery
• Ensure adherence to health and safety guidelines

Required Qualifications

• *Minimum 3-5 years* experience in catering or food service operations
• *At least 2 years* in a supervisory or team leader role
• Strong knowledge of food and beverage service operations
• Excellent organizational and time management skills
• Proven ability to manage multiple events simultaneously
• Strong leadership and team management capabilities
• Excellent communication and interpersonal skills
• Computer literacy (MS Office, event management software)
• Food safety certification preferred

Desired Skills

• Experience with various types of events (corporate, birthday, conferences)
• Knowledge of different catering service styles (buffet, plated)
• Problem-solving and decision-making abilities
• Customer service excellence

Personal Attributes

• Professional demeanor and appearance
• Detail-oriented with strong attention to quality
• Ability to work under pressure and meet deadlines
• Flexible and adaptable to changing requirements
• Proactive and self-motivated
• Team player with positive attitude
• Physical stamina to stand for extended periods

Working Conditions

• Flexible hours including evenings, weekends, and holidays
• Work at various event locations
• Fast-paced environment with multiple simultaneous events
• May require lifting and moving equipment
• Pay: AED3,000.00 - AED4,000.00 per month