Catering Coordinator (Arabic Speaker)

Overview

Key Responsibilities

• Receive and process catering inquiries, quotations, and orders.
• Coordinate with clients regarding event requirements, menu selection, delivery schedules, and special requests.
• Prepare and issue catering order sheets to the kitchen and production teams.
• Coordinate with dispatch, drivers, and branch teams to ensure timely delivery and setup.
• Monitor order progress and ensure all catering orders are completed according to specifications.
• Follow up with customers before and after events to ensure service satisfaction.
• Maintain accurate records of catering orders, invoices, payments, and customer information.
• Coordinate with procurement and inventory teams regarding catering-related requirements.
• Handle customer complaints and service issues professionally and promptly.
• Support sales initiatives by identifying opportunities for repeat business and corporate accounts.
• Ensure compliance with food safety, hygiene, and company quality standards.
• Prepare daily, weekly, and monthly catering reports.

Requirements

• Bachelor's Degree or Diploma in Hospitality, Business Administration, Hotel Management, or a related field.
• Minimum 2–3 years of experience in catering coordination, F&B operations, hospitality, or event management.
• Strong customer service and communication skills.
• Experience in handling catering orders, event coordination, or food delivery operations.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to work under pressure and manage multiple orders simultaneously.
• Strong organizational and problem-solving skills.
• Knowledge of food safety and hygiene standards is an advantage.

Preferred Background

• Experience in cafés, bakeries, catering companies, restaurants, or hospitality operations.
• Familiarity with corporate catering, events, and banquet operations.

Application Question(s)

• Do you have prior experience in Catering/ Kitchen Coordination ?
• What is your Notice Period ? Can you join immediately?
• Do you have valid QID ?
• Do you have valid Food Handler Certificate ?