Catering Coordinator

About Vista

Role overview

Responsibilities

• Design end-to-end dining experiences based on individual customer preferences.
• Propose menus using customer preferences and feedback while adhering to budget procedures.
• Maintain quality standards for catering on all flights.
• Update supplier pricing data in internal systems in line with agreed commercial terms.
• Create purchase orders and verify and reconcile invoices.
• Maintain accurate order, supplier, invoice, and issue-resolution records.
• Log and escalate supplier or internal feedback and issues.
• Confirm with Cabin Hostesses before each flight that catering has arrived and meets standards.
• Maintain supplier relationships and compliance with financial, contractual, and service standards.
• Resolve day-to-day supplier issues promptly.

Required skills, qualifications, and experience

• Strong knowledge of budgeting, cost control, invoicing, and reconciliation.
• Supplier relationship experience, ideally in food and beverage, luxury hospitality, aviation, or a similar fast-paced environment.
• Knowledge of international cuisines and dietary requirements.
• Food and beverage industry experience in an innovative or upmarket hotel or restaurant.
• High attention to detail and strong problem-solving skills; effective under pressure.
• Excellent written and spoken English.
• Flexible availability for evenings, weekends, and/or public holidays.
• Competent with Microsoft Office, including Outlook, Excel, and Word, as well as web-based systems and search engines.