Casual Sales Assistant
Full Job Posting
What You'll Do
- Welcome every customer like they're walking into somewhere special, because they are.
- Ask the right questions, listen properly, and style with intent.
- Stay sharp on collections, brands, and trends so your recommendations land.
- Bring promotions, loyalty perks, and the little extras to life.
- Handle transactions with accuracy and confidence.
- Keep the shop floor looking flawless. Presentation is non-negotiable.
- Get the store trade-ready every morning through replenishment and prep.
- Spot the opportunity for an add-on or a smarter alternative, naturally.
- Deliver service that's consistent, considered, and unmistakably Flannels.
- Follow our policies and procedures. They're what keep the standard high.
What You'll Bring
- Confidence, energy, and a drive to deliver.
- Strong communication and people skills. You connect easily.
- A genuine passion for customer service done well.
- A team-first mindset and a love for fast-paced retail.
- Reliability, flexibility, and a willingness to roll with change.
- A real interest in designer and contemporary fashion.
- How We Work
- Our values shape every shift, every conversation, every decision:
- Think Without Limits: Move fast, take bold action, and bring the team with you.
- Own It and Back Yourself: Take responsibility, master the basics, and deliver results.
- Be Relevant: Stay connected to our people, our partners, and the planet.
- Interest in this role is high, and once we find the right person, we close. Apply early so you don't miss out.
- Flannels are where luxury lives. Home to over 200 of the world's most coveted designer and contemporary brands, we set the standard for luxury fashion across the UK, in-store and online. Every detail matters here, from the way a customer is welcomed to the way a collection is curated. If you love fashion and believe in doing things properly, you'll feel right at home.
- The Role: Sales Assistant
- This isn't your average shop floor job. As a Sales Assistant at Flannels, you're the face of luxury retail: the first impression, the trusted stylist, the reason customers come back. You'll create moments that feel personal, polished, and effortlessly luxury, from the second the doors open.
- What's In It For You
- Competitive pay that reflects what you bring
- Staff discount across the full Frasers Group family of brands
- Real progression, we grow fast, and so can you
- A premium environment designed to inspire (yours and the customers)
- Training and development to sharpen your craft and grow your career
- Your Development
- From day one, you’ll receive a full in-store induction. As you progress, you’ll have access to internal development pathways, including Team Leader programmes and nationally recognised qualifications, supporting your growth within Flannels and the wider Frasers Group.
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