Cashier

Scope Of Job

Responsibilities

• Greets customers including answering phones and directing customer inquiries to appropriate party.
• Answers routine billing questions/issues from customers
• Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits.
• Completes, processes, and maintains applicable paperwork and records.
• Manage the daily till (Cash/Deposit) and till procedures.
• Handle goods and deliver them to the clients.
• Optimize greeting (Greetings/Department at the end of the sales transaction)
• Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service.
• Accurately perform opening and or/ closing functions and maintain cash office files and reports.
• Provide on the job training to the junior cashiers.
• Accepts cash, cheques, wire transfers or credit cards for payment and completes cheque and credit card transactions according to established procedures and guidelines.
• Ensure register/counter areas are neat and stocked with necessary supplies.
• Identify prices of goods using memory or scanner
• Enter transactions in the cash register and provide customers with the total bill.
• Sort and count currency and coins
• Issue receipts and change to customers.
• Count money at the end and beginning of each shift.
• Process credit card and check payments
• Perform the duties of customer service representative when required.
• Assist in stocking shelves, rotating merchandise, and marking prices.
• Open and close tills
• Measures of success
• Accuracy
• Processing transactions within the targeted timeframes to ensure smooth checkout flow
• Positive feedback from clients
• Effective collaboration with the sales team, enhancing overall operational success

Experience

• Prior experience in a cashier or similar role, preferably in luxury retail
• Strong numerical and data entry skills with attention to detail
• Excellent interpersonal and communication skills
• Ability to handle high-pressure situations with professionalism
• A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide.
• Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
• The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.
• Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.