Cashier cum Call Center - Arabic

Overview

Duties & responsibilities

• Answer incoming calls promptly and professionally, addressing customer inquiries, requests, and complaints.
• Efficiently take orders from customers over the phone, ensuring all necessary details are accurately captured.
• Confirm order details with the customer to ensure accuracy before forwarding the order for processing.
• Maintain accurate records of customer interactions, transactions, comments, and complaints.
• Communicate effectively with team members and supervisors to share information and resolve issues.
• Cash Handling
• Accurately take customer orders over the phone
• Communicate customer orders clearly to kitchen staff
• Double-check orders for accuracy before they are packed for delivery
• Coordinate with delivery drivers to ensure timely and accurate delivery of orders
• Process customer payments accurately, including cash and electronic payments
• **Knowledge of Seafood is advantage**
• Pay: AED2,000.00 - AED2,500.00 per month

Application Question(s)

• Nationality ?
• Ready to relocate ?

Experience

• Cashier: 1 year (Preferred)
• Call Center: 1 year (Preferred)
• Excel: 1 year (Preferred)
• CRM: 1 year (Preferred)

Language

• Arabic (Required)
• English (Preferred)