Cash & Trade Processing Lead Analyst
Role Overview
Senior subject matter expert in Services Wire Clearing Operations supporting North America Wire Clearing Operations.
Partners across Operations, Technology, Product, and other teams to turn operational requirements into solutions.
Supports industry mandates, infrastructure changes, and payment modernization.
Key Skills for This Role
Full Job Posting
Role overview
Senior subject matter expert in Services Wire Clearing Operations supporting North America Wire Clearing Operations.
Partners across Operations, Technology, Product, and other teams to turn operational requirements into solutions.
Supports industry mandates, infrastructure changes, and payment modernization.
Key responsibilities
- Lead complex technical and operational initiatives and resolve high-priority payment incidents, inquiries, and escalations.
- Direct readiness for mandates, infrastructure changes, system releases, and modernization efforts.
- Support VES integration, SWIFT releases and Ledger, new payment platforms, and Fedwire and CHIPS changes.
- Identify and resolve operational risks, control gaps, and implementation issues.
- Coordinate communication across teams and guide recurring inquiries and department-wide initiatives.
- Provide technical guidance, knowledge transfer, documentation, and training.
- Drive project milestones, implementation quality, and compliance with mandated deadlines.
Qualifications
- A business-related bachelor’s degree is preferred, or equivalent experience in a related field.
- Excellent oral and written communication, discussion facilitation, and collaborative assertiveness.
- Comfort presenting data to stakeholders.
- Able to learn new concepts and product or functional requirements quickly.
- Able to work independently, multitask, and own project or initiative work.
- Strong attention to detail, ability to manage competing priorities under pressure, and excellent analytical and problem-solving skills.
Organization
The role is part of Global Payment Operations within Citi’s Treasury and Trade Solutions organization.
Treasury and Trade Solutions provides cash management, card, and trade solutions to financial institutions, public-sector organizations, and corporate clients.
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