Case Manager Safe Station FT Weds-Sat

Full-Time Case Manager -1 st Shift

Reports to: Safe Station Supervisor Schedule: 1st Shift Wednesday through Saturday 7:30 a.m. – 5:30 p.m. Classification: Non-Exempt Location: South Bend, Indiana

Who We Are

Youth Service Bureau’s ultimate focus is to ensure all youth have access to safety, shelter, and the opportunity to succeed. Youth Service Bureau delivers client-centered, trauma-responsive, and preventative services and support to youth experiencing safety and housing crises. YSB envisions a future where all youth have safe and stable housing, peer and community support, tools to heal, and opportunity to reach their full potential. We do this through offering an array of services including a 24/7/365 emergency shelter, Safe Station. The shelter provides safe shelter to runaway and homeless youth, and youth placed by the Department of Child Services or juvenile probation. YSB is a hands-off restraint-free facility operating 3 shifts of round-the-clock care and supervision of youth who are experiencing homelessness or crisis. Job Responsibilities – Summary*

Provide comprehensive case management, including individualized service plans, SMART goals, progress monitoring, documentation, and aftercare.

Coordinate referrals and community-based services to address youth needs and support safety, stabilization, family engagement, reunification, and long-term stability.

Develop discharge and aftercare plans and ensure continuity of services for at least 90 days post-discharge.

Support family engagement, communication, conflict resolution, and alternative living arrangements when reunification is not appropriate.

Ensure educational needs, school attendance, and school requirements are met.

Assist with shelter operations, intakes, rule enforcement, documentation, and preparation for licensing and monitoring visits.

Facilitate recreational and life-skills programming and connect youth with community resources.

Maintain required trainings and complete other duties as assigned by the Shelter Supervisor.

Qualifications & Compliance Requirements

· Minimum high-school diploma, some college preferred

· Experience working directly with you in a residential, shelter, crisis or community-based setting

· Technology Skills: Basic computer skills, Office 365.

· Communication Skills: Must possess written and verbal communication skills.

· Leadership/Behaviors: Integrate trauma-informed care, positive youth development, and transition to independence skills into all client interactions while maintaining ethical boundaries and professionalism. Must be self-sufficient without requiring constant supervision

· Must be 21 years of age

· Must have a valid driver’s license and car insurance

Bring your skills and desire to help youth to the only agency in St. Joseph County dedicated to helping youth succeed. Coming in Summer, 2024, a new 20,000 square foot facility! If your passion is making a difference, YSB has a place for you!

3 weeks vacation after 1 year of service, simple IRA retirement + agency match within 1 year, personal time after 90 days, sick time begins to accrue on day of hire, 12 paid holidays, employee assistance plan, life insurance, health & dental insurance.

Ability to work independently and as part of a professional team.

Launch or continue your social services career and gain valuable experience with an agency that has been helping youth for over 50 years.

Training and career development opportunities.

A supportive and friendly working environment.

New state-of-the-art facility coming in Spring, 2024.