Case Manager

Case Manager Department: Community Mental Health and Counseling Status: Full-time

Case Manager

Intake Case Manager

Responsibilities

• Facilitate on-site educational individual and group services that focus on developing coping skills needed for symptom management and increasing skills needed for personal growth.
• Assist consumers in gaining access to financial support and maintaining benefits.
• Assist consumers in gaining access to resources needed during the recovery process.
• Provide support in addressing immediate and basic needs of individuals served.
• Manage multiple demands with flexibility in adapting to new challenges while maintaining priorities.
• Maintain updated demographic and administrative information in the consumer Electronic Clinical Record.

Customer Service

Recordkeeping

Qualifications

• Bachelor's degree in psychology, counseling, social work, or a related human services field is required within six (6) months of hire or the equivalent of a Mental Health Professional (Bachelor's degree in any field plus 5 years of supervised experience in a mental health or human services field).
• Minimum of one year experience working with individuals with mental illness and working knowledge of the recovery-model preferred
• One year case management, linkage, outreach, and/or community support experience preferred.
• Experience with Medicaid Rule 132 documentation and billing requirements preferred.
• License/Certification –Current license in counseling or social work preferred

Additional Qualifications

• Valid Illinois driver’s license and documentation of current auto insurance, with good driving record and car available.
• Eligible for and completion of certification process to drive PACE vehicles.
• Must be willing to work evenings/weekend hours as necessary and be on call to respond to emergencies.
• Sertoma Centre provides service to “at risk populations” funded primarily by the State of Illinois. As such, the agency is subject to compliance with the Healthcare Worker Background Check Act, hereafter referred to as the Act. Consequently, all employees are subject to employment eligibility conditions set forth in the Act, both now and in the future.

Benefits

• Generous paid time off
• 12 Paid holidays
• Medical/Dental/Vision Insurance Plans
• Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability
• Employee Assistance Program
• 403(b) with company match
• Tuition assistance
• Eligibility for Public Service Loan Forgiveness
• Ongoing training and development opportunities
• Health, Safety, and Culture Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity, we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural, socioeconomic, ethnic, religious, and racial background. Our open-door, team-building concept supports both agency goals and employee success.