Case Manager Level 1

About Allianz Group

Qualifications

• Confidence in managing phone and email correspondence with internal and external stakeholders.
• A proactive and empathetic approach to resolving customer queries and delivering a positive experience.
• Proven ability to handle a variety of administrative tasks with high attention to detail and accuracy.
• Strong ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
• A collaborative attitude and a commitment to contributing positively to the team’s culture.
• Familiarity with systems, software, and databases to support both administrative and claims-related tasks.
• A flexible and resourceful approach to managing diverse responsibilities in a dynamic workplace.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
• Experience in a similar administrative or customer service role is highly desirable, and knowledge of workers’ compensation claims, or insurance processes would be an advantage.
• Benefits and perks
• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.