Case Manager

About This Role

Processing Coordinator

Job description:

· Dealing with clients’ complaints and resolving the problem by determining the cause of the problem and explaining the best solution.

· Maintaining a data of clients’ records and updating it for future references.

· Answering to client queries with regards to a certain program/service and explaining thoroughly to client the concept of the program/services being asked.

· Performing job responsibilities with professionalism.

· Coordinating with an existing client with regards to their application.

· Responding to clients’ emails and queries in line with the program/services applied.

· Submitting client’s profile in a certain programs/service they are eligible for.

· Assessing the client’s profile for other program/services they are may qualify.

· Advising the client on certain criteria that they need to improve to support their application.

· Sourcing a job opportunity for the clients in order to expand their prospect to get the invitations from certain company.

· Assisting the clients in the process of improving their application towards better opportunities.

· Doing job accordingly and accomplishing the tasks in a timely manner.

Preferably: Malayalam, Hindi

Job Type: Full-time

Pay: AED3,500.00 - AED5,000.00 per month It's depends on the experience

Ability to Relocate:

Dubai: Relocate before starting work (Required)

Immediately Joiner

Job Types: Full-time, Permanent

Experience:

• Immigration consultant: 1 year (Required)

Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED5,000.00 per month

Experience:

• Immigration Case Manager: 1 year (Required)

Work Location: In person