Case Manager (Choices for Care)
Key Skills for This Role
Full Job Posting
About the Department
We are pleased to offer the opportunity to work as a Case Manager within the DuPage County Department of Community Services. Case Managers provide comprehensive case management and/or service coordination in a variety of areas. We are currently recruiting in the following program: Choices for Care - Complete Determination of Needs assessments in Hospitals and Community settings to provide consultation to any individuals who are age 60 and older to explore options for long term care which may include home and community-based services or nursing facility care. Because the Choices for Care program operates in medical facilities it does require MMR, Varicella, and TDAP immunizations within four (4) months of hire, if immunity cannot be verified. Annual Flu vaccine or declination is also required. This position is dependent on available funding. This position is eligible for our complete benefit package including medical, dental and vision insurance, flexible spending accounts, life insurance, pension, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. As a team member at DuPage County, you will also have access to time off with pay on Designated Holidays or holiday pay if required to work, Vacation time, Sick time and Paid Leave. To learn more about the cost and coverage of the benefits plan, visit Employees Benefit Information . For detailed information on paid time off, visit Employee Policy Manual , Section 5 DuPage County is an Equal Opportunity Employer
This position is eligible for our complete benefit package including medical, dental and vision insurance, flexible spending accounts, life insurance, pension, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. As a team member at DuPage County, you will also have access to time off with pay on Designated Holidays or holiday pay if required to work, Vacation time, Sick time and Paid Leave.
To learn more about the cost and coverage of the benefits plan, visit Employees Benefit Information .
For detailed information on paid time off, visit Employee Policy Manual , Section 5
Responsibilities Include
- Conducts a comprehensive assessment by interviewing the client via phone or in person to assess their needs Determines clients’ needs and eligibilities for services Promotes awareness of available services and assists clients with making decisions Develops service plans Provides follow-up, monitoring, and case management Completes all mandated paperwork with accuracy and in a timely manner Utilizes various computer programs for daily tasks and reports Performs other related duties as required
- Determines clients’ needs and eligibilities for services Promotes awareness of available services and assists clients with making decisions Develops service plans Provides follow-up, monitoring, and case management Completes all mandated paperwork with accuracy and in a timely manner Utilizes various computer programs for daily tasks and reports Performs other related duties as required
- Promotes awareness of available services and assists clients with making decisions Develops service plans Provides follow-up, monitoring, and case management Completes all mandated paperwork with accuracy and in a timely manner Utilizes various computer programs for daily tasks and reports Performs other related duties as required
- Develops service plans Provides follow-up, monitoring, and case management Completes all mandated paperwork with accuracy and in a timely manner Utilizes various computer programs for daily tasks and reports Performs other related duties as required
- Provides follow-up, monitoring, and case management Completes all mandated paperwork with accuracy and in a timely manner Utilizes various computer programs for daily tasks and reports Performs other related duties as required
- Completes all mandated paperwork with accuracy and in a timely manner Utilizes various computer programs for daily tasks and reports Performs other related duties as required
- Utilizes various computer programs for daily tasks and reports Performs other related duties as required
- Performs other related duties as required
Requirements include the following experience or equivalent combination of training and experience
- Completion of a B.A. or a B.S. Degree in Social Science, Human Services, Social Work, or a related field or be a RN or LPN One (1) year of experience in assessment or service provision Certain programs may allow years of experience to replace educational requirements Must possess and maintain in good standing, a valid Illinois Driver’s License The preferred candidate will: Have the ability to read, write and speak fluently in Spanish A pre-employment background check and drug test is required. The Choices for Care program requires MMR, Varicella, and TDAP immunizations within four (4) months of hire, if immunity cannot be verified. Annual Flu vaccine or declination is also required.
- Completion of a B.A. or a B.S. Degree in Social Science, Human Services, Social Work, or a related field or be a RN or LPN
- One (1) year of experience in assessment or service provision
- Certain programs may allow years of experience to replace educational requirements
- Must possess and maintain in good standing, a valid Illinois Driver’s License
- Have the ability to read, write and speak fluently in Spanish
PHYSICAL REQUIREMENTS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light Work: Exerting up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Use of arm and /or leg controls requires exertion of forces greater than for sedentary work. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel by automobile in all weather conditions to varied residential and on-site environments based on assignment. May include exposure to noxious odors, hoarding, unsanitary conditions and other related conditions and situations. The noise level in the work environment is usually moderate.
Benefits
- DuPage County offers a complete benefit package to full-time employees including medical insurance, dental insurance, vision, flexible spending accounts, life insurance, pension, holidays, vacation, sick leave, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. Limited benefits are also offered for eligible part-time positions. To learn more details, visit our Benefits page .
Supplemental Questions
Master's Degree from an Accredited Institution
Bachelor's Degree from an Accredited Institution
Associate's Degree from an Accredited Institution
Some college level courses complete but no degree awarded from an Accredited Institution
High School Diploma or GED
None of the above
10 or more years of relevant experience
7-9 years of relevant experience
5-6 years of relevant experience
3-4 years of relevant experience
1-2 years of relevant experience
Less than 1 year of relevant experience
Yes
No
No, but I possess a valid driver's license within another State and am able to obtain a valid Illinois Driver's License within 90 days of employment.
Microsoft Office Suite (Outlook, Word, Excel, etc.)
Case Management Information System (CMIS) or client tracking systems
Homeless Management Information System (HMIS)
Video Conferencing Platforms
Online File Sharing Platforms
Required Question
About County of DuPage
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