Case Manager, Behav. Health

The Mental Health Case Manager assists with obtaining, getting access to, and coordinating health care, continued behavioral health treatment, social services, advocacy, educational programs, recreational programs, housing and community integration resources. The Mental Health Case Manager also evaluates the need for customized services to the individual that will be delivered in the community as well as explores all available resources for the individual

DUTIES AND RESPONSIBILITIES:

Identify service needs for individuals in the intake assessment and evaluation process, to include but not limited to the collection of demographic information as well as medical and clinical history.

Coordinate the development and implementation of the treatment plan with active participation from the treatment team, family, court and/or care giver by facilitating interagency team meetings and service planning

Assist residents and their families in obtaining, accessing, and coordinating needed services in a timely manner, including but not limited to: case management, housing, recreational activities, specialized health and crisis services; educational, community and more intense programs, if required; advocacy; medication management; employment, including the link to the Office of Vocational Rehabilitation (OVR) or job coach; link to or monitor volunteer work and other individualized and/or non-traditional services that best meet the individual’s behavioral health needs

Enter incidents into the internal and external incident reporting system to maintain regulatory compliance

Maintain resident financial log; track, and secure any personal funds the residents may receive from external or internal services while in the program

Monitor the effectiveness of service delivery by maintaining the caseload chart, intake assessment, and evaluation schedule

Obtain, monitor and coordinate all Supplemental Security Income (SSI) and Department of Human Services (DHS) authorizations, verification of benefits, entitlements and secure individuals’ accounts to ensure continuity of services Work directly with psychiatrist, psychiatric rehabilitation specialist, and the county mental health court representative to manage court commitments

Perform cardiopulmonary resuscitation (CPR), first aid and crisis intervention techniques using agency-trained protocols

Perform other duties as assigned

EDUCATION/SKILLS/EXPERIENCE REQUIREMENTS:

High School diploma/GED with sixty (60) credits in psychology or social work from an accredited institution; bachelor’s degree in psychology, social work or a related field from accredited institution preferred.

Three (3) years’ experience working directly with adults in a behavioral health setting.

Previous case management experience preferred.

Non-profit human service experience highly preferred

Demonstrated ability to work effectively as part of a team

Demonstrated strong attention to detail

Demonstrated strong time management and organizational skills

Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions

Demonstrated experience with Microsoft Office applications, including Word, Excel, Outlook, and

PowerPoint; Access, Publisher and report-writer experience preferred

Experience using and knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR)

Must have current, valid driver’s license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information.

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