Cargo Handling Supervisor

Description & Requirements

• At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Cargo Handling Supervisor and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.
• As a Cargo Handling Supervisor you will need to plan, supervise and monitor day to day operational, flight planning and optimization, service compliance objectives and targets for Cargo, Courier and Mail, in the assigned sections of Hub Operations, Cargo Terminals and Ramp. Accountable for the planning manpower of the section, supervision of staff, work assignment and distribution, tracking the work progress until completion within specified time norms, handing over incomplete work of 24x7 shifts, in order to achieve highest possible level of service compliance, maximum space utilization and on time performance of flights, conforming to handling, operational, safety and security standards. Accountable for maintaining an oversight and supervision of the RFS network control tower on a 24 x 7 basis for smooth running of the same. Responsible for invoice verification and daily/weekly reporting of the spend.
• In this role you will:
• Ensure with the help of a team of Cargo Handling Assistants & Senior Cargo Handling Assistants productivity targets in different sections such as Build up, Break down, Planning, Ramp, Perishable, Quality & Tracing, Courier, Mail and Cargo Hub Control Centre are achieved.
• Create load plans for all flights based on trim and balance or aircraft for maximum utilisation of space within specified time norms without compromising on operational safety standards.
• Give direction to Shift Duty staff for any problems anticipated or faced in order to ensure load plan executed most efficiently.
• Issue claim tracers, conduct surveys and compile discrepancy reports for all claims to minimise Company's liabilities.
• Supervise acceptance, handling and delivery of import, export and transfer cargo and documents to ensure adherence policies and procedures and facilitate optimum operating efficiency, service and product quality standards. Ensure optimum and effective use of resources keep check on OT levels of FTE staff. Ensure at all times, that the handling of time and temperature and pharmaceutical shipments demonstrates compliance to the European Union Good Distribution Practice (EU GDP) requirements.
• Supervise inbound and outbound cargo, mail, courier, special loads movement co-ordinate requirements with designated responsible representatives of Ground Handling Agent for Ramp Services.
• Ensure and maintain accuracy of information on cargo products in Skychain to facilitate wide service delivery and planning requirements.
• Collate and process data from various sources into appropriate database. Design, develop prepare comprehensive range of MIS reports based on the collated data so as to provide information. Ensure all pre-flight and post-flight documentations are raised properly and correctly.
• Ensure correct procedures and equipment deployed for acceptance, storage, handling and loading of dangerous goods and special loads for safety of aircraft, personnel, and passenger.
• To be considered for this role, you must meet the below requirements:
• Qualifications:
• 10 Years schooling or equivalent
• Experience:
• Have 3+years experience in Logistics/Cargo - Air Cargo
• Knowledge/skills:
• Experience in Air Cargo:
• In depth knowledge of Cargo Operations Procedures, Cargo Acceptance Procedures, Dangerous Goods, Live Animals, ULDs and stock control procedure (Cat-8).
• Ability to demonstrable high level of knowledge and competence in Good Distribution Practice (GDP) acquired through experience and training.
• Ability to collate and analyse various relevant tonnage, revenues and yield and market information data from different sources.
• Ability to work independently based on guidelines provided and guides the Senior Cargo Handling Assistant as applicable.
• Good knowledge in the application of Air Cargo rating rules and regulates Cargo load and planning.
• UAE Driving license (preferable)
• Advance cargo courses
• At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!
• Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide. Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers .