Care Transition Coordinator - Hospice Sales
Full Job Posting
Key Responsibilities
- Referral Development & Sales Execution
- Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions
- Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing
- Build and maintain strong relationships with referral partners through consistent communication and service excellence
- Develop and execute strategies to grow market share and drive referral volume
- Track, manage, and document sales activity across referral sources using CRM tools
- Achieve established referral and admission goals
- Relationship Building & Collaboration
- Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders
- Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions
- Represent VitalCaring professionally across all healthcare settings
- Participate in community outreach and events to promote services and strengthen partnerships
- Care Coordination Support
- Facilitate smooth transitions for patients into home health or hospice services
- Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery
- Ensure accurate and timely documentation in CRM and EMR systems
Required Qualifications
- Bachelor’s degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience)
- Minimum of two (2) years of healthcare or related sales experience
- Strong communication, relationship-building, and influencing skills
- Ability to manage multiple priorities in a fast-paced, field-based environment
- Proficiency with Microsoft Office and CRM systems
- Demonstrated ability to work independently and drive results
- Valid driver’s license and reliable transportation
Preferred Qualifications
- Experience in home health, hospice, or post-acute care
- Existing relationships with referral sources (hospitals, SNFs, physician offices)
- Familiarity with EMR systems and healthcare referral processes
- Work Environment & Expectations
- Field-based role with regular travel within assigned territory
- Frequent interaction with hospitals, skilled nursing facilities, and physician offices
- Fast-paced, goal-oriented environment focused on referral growth and patient access to care
- Requires strong time management, organization, and proactive follow-through
- Flexible schedule to meet referral partner and patient needs
- Bachelor’s degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience)
About VitalCaring Group
Providing compassionate home health and hospice care services.
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