Care Partner Lead

The Care Partner Lead provides expert input into assessment, planning and monitoring of services under Support at Home, CHSP, Claims Conference and privately funded services, and leads a pod of experienced Care Partners. The Lead oversees operational standards, supports team capability and ensures integrated care planning for complex clients, ensuring the team has timely access to clinical advice and that clinical matters are escalated to the appropriate clinical roles.

This is a non-clinical leadership role. The Lead maintains a reduced caseload, providing direct support and care management of higher-needs clients. Some duties (team supervision, performance management, quality improvement and operational or financial reporting) are organisational management activities funded outside the claimable care management; the Lead’s direct client work follows care management claiming rules.

Skills and Experience

Advanced care planning and risk and complaints management

Team leadership and staff supervision

Strong communication and documentation skills

Ability to coordinate care across multidisciplinary teams

Knowledge of aged care clinical governance and Support at Home program requirements

Experience working with older adults with chronic and complex needs

Familiarity with the Aged Care Quality Standards and care coordination frameworks

Uses sound judgement in managing clinical risk and client complexity

What We’re Looking For

Minimum of 3-5 years’ experience in at least one of the following Home Care Packages (HCP), Community Aged Care, Case Management or related industry

Experience leading a team

Experience managing complex client loads and/or coaching others to manage these

Qualifications in related fields including Social Work, Allied Health Assistance, Enrolled nursing, Community or Human Services at a minimum Diploma level or equivalent experience in aged care leadership

A good understanding of aged care funding programs and care planning

Risk and complaints management

Why Jewish Care is the best choice for your career

Salary Packaging – as a not-for-profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.

Purchased leave options

Employee Assistance Program

Reward & Recognition Program

Ethos Day—an enriching learning experience that delves into the intricacies of Jewish history and culture

Learning and development – opportunities to progress in your career internally.

About us

Jewish Care Victoria, is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for over 175 years. Our staff come from diverse cultural and religious backgrounds. We offer an Ethos Day—an enriching learning experience that delves into the intricacies of Jewish history and culture. This day aims to foster a comprehensive understanding of the ethos and mission of Jewish Care.

If this sounds like an opportunity in the next step of your career, and you want to work for an organisation that supports you to succeed both personally and professionally, click APPLY and commence your journey with Jewish Care Victoria.

Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community.

Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honor their ongoing cultural and spiritual connection to land, waters and community.

Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse. We are a child safe organisation. We require all applicants to undergo an extensive screening process during their recruitment process.