Care Coordinator - Queens - Bayside

Create a welcoming, supportive experience for pet parents and their pets from check-in through check-out

Manage daily appointment flow, scheduling, and walk-in coordination in a fast-paced clinical environment

Communicate with clients, referral partners, and veterinary teams via phone, email, and in person

Maintain organized, clean, and well-stocked client-facing spaces

Provide exceptional hospitality, answer questions, and help educate pet parents throughout their visit

Support clinic operations and collaborate closely with the veterinary team to ensure a smooth client and patient experience

Assist with administrative and operational tasks as needed to support the hospital team

1+ years of experience in customer service, hospitality, veterinary reception, or other client-facing roles

Veterinary industry experience preferred

Strong verbal and written communication skills with a warm, professional demeanor

Ability to multitask, stay organized, and maintain attention to detail in a fast-paced environment

Comfortable learning and navigating multiple computer systems and technology platforms

Passion for delivering outstanding client experiences and working collaboratively as part of a team

Prior experience in veterinary medicine or animal care is preferred

Work Authorization

Bond Vet is only considering applicants who have independent, unrestricted authorization to work in the U.S. for any employer. Bond Vet does not sponsor employment-based visas for this role and cannot facilitate F-1 visa STEM OPT for this position.

At Bond Vet, we’re proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com

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Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.