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Care Coordinator

Valeris
Remote, USA
Full-time
Entry
Remote
Discovered 1 months ago
LynkMicrosoft TeamsCalendly

Full Job Posting

Qualifications:

  • Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners)
  • Ability to handle personal health information with confidentiality
  • Commitment to honesty and integrity
  • Professionalism and a strong sense of proper business and customer service etiquette
  • Clear verbal and written communication skills
  • Accountability for results
  • Ability to plan and prioritize tasks and strong attention to detail
  • Proficient emotional intelligence (ability to recognize emotions and their effects)
  • Ability to manage disruptive impulses and handle potentially stressful customer interactions
  • Proficient computer skills
  • Adaptability to change
  • Personal initiative and commitment to team and organizational goals
  • Ability to work effectively within a team
  • A positive attitude!
  • Associate’s or Bachelor's degree strongly preferred or equivalent experience required; completion of a high school diploma or GED is required
  • 6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred
  • This is an office-based position, the ability to sit for extended periods of time is necessary
  • Although very minimal, flexibility to travel as needed is preferred

Physical Demands & Work Environment:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.

Although very minimal, flexibility to travel as needed is preferred.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs

Additional health support, including telehealth and Employee Assistance Program (EAP) services

Company match on Health Savings Account contributions

Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000

Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability

401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting

Paid Time Off (PTO) and Sick Leave to support work-life balance

Team members receive nine paid holidays plus two floating holidays

Opportunities for advancement in a company that supports personal and professional growth

A challenging, stimulating work environment that encourages new ideas

Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace

A mission-driven, inclusive culture where your work makes a meaningful impact

Important Notice

Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @valeris.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.

Please Note:

PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly .

We will never request your bank account information at any stage of the hiring process.

We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at [email protected]

Why Work for Valeris?

We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.

Our Commitment to Equal Opportunity

At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.

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